Terms of Service

Last Updated: 10/09/2025

Acceptance of Terms By accessing and using this car wash prepaid card management portal (“Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do
not agree to abide by the above, please do not use this Service.
Description of Service Our Service provides:
- Management of prepaid car wash cards
- Online credit top-ups and balance checking
- Loyalty rewards program with token-based games
- Transaction history and invoice generation
- Account management and card linking
User Accounts and Registration Account Creation
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
- One account per user; multiple accounts are prohibited Email Verification
- Email verification is required for account activation
- You are responsible for maintaining a valid email address Account Security
- You are solely responsible for all activities under your account
- Notify us immediately of any unauthorized use of your account
- We are not liable for losses due to unauthorized account access
Prepaid Card Management Card Linking
- Cards can only be linked by users with matching email addresses on file
- Card ownership verification is required through our system
- You may only link cards that belong to you
- False claims of card ownership may result in account termination Balance and Credit Management
- Card balances are managed through the Nayax system
- Credit top-ups are processed via secure payment methods
- Bonus credits are awarded according to current promotional terms
- All transactions are subject to processing fees where applicable Card Restrictions
- Cards are non-transferable between accounts
- Lost or stolen cards should be reported immediately
- We are not responsible for unauthorized card usage
Payment Terms Payment Processing
- All payments are processed securely through Stripe
- You authorize us to charge your payment method for purchases
- All sales are final unless otherwise specified
- Refunds are subject to our refund policy Pricing and Fees
- Prices are clearly displayed before purchase confirmation
- Bonus credit amounts are promotional and subject to change
- Processing fees may apply to certain transactions
- We reserve the right to modify pricing with notice
Loyalty Program Token System
- Loyalty tokens are earned through credit purchases
- Token earning rates are subject to change
- Tokens have no cash value and are not transferable Dice Game and Rewards
- Dice game results are generated randomly by our system
- Reward credits earned through games are added to your account balance
- Game availability and rules may change without notice
- We reserve the right to investigate and void fraudulent game activity
Prohibited Uses You may not use our Service to:
- Violate any applicable laws or regulations
- Transmit harmful, threatening, or offensive content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Service
- Use automated systems to access our Service without permission
- Attempt to reverse engineer or hack our systems
- Link cards that do not belong to you
- Create multiple accounts or share account credentials
Intellectual Property Rights
- All content and software on our Service is owned by us or our licensors
- You may not copy, modify, or distribute our content without permission
- Your use of our Service does not grant you ownership rights
- We respect intellectual property rights and expect users to do the same
Privacy and Data Protection Data Collection
- We collect information necessary to provide our Service
- Your privacy is protected according to our Privacy Policy
- We use industry-standard security measures to protect your data Third-Party Integration
- Our Service integrates with Nayax systems for card management
- Payment processing is handled by Stripe according to their terms
- Third-party services have their own privacy policies
Service Availability Uptime and Maintenance
- We strive for high availability but do not guarantee uninterrupted service
- Scheduled maintenance will be announced when possible
- We are not liable for service interruptions beyond our control System Integration
- Our Service depends on third-party systems (Nayax, Stripe)
- Service availability may be affected by third-party system issues
- We will communicate known issues when possible
Limitation of Liability Service Limitations
- Our Service is provided “as is” without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount you paid for our Service
- We are not responsible for third-party service failures Card and Payment Issues
- We are not liable for card malfunctions or payment processing errors
- Disputes should be directed to the appropriate service provider
- We will assist with reasonable troubleshooting efforts
Indemnification You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of our Service
- Your violation of these terms
- Your violation of any third-party rights
- Any content you submit through our Service
Termination Account Termination
- We may terminate accounts for violations of these terms
- You may close your account at any time
- Upon termination, your access to the Service will cease
- Card balances remain accessible through physical cards Effect of Termination
- These terms survive account termination where applicable
- You remain liable for any outstanding obligations
- We may retain data as required by law or policy
Modifications to Terms
- We reserve the right to modify these terms at any time
- Material changes will be communicated via email or Service notification
- Continued use after changes constitutes acceptance
- If you disagree with changes, you may terminate your account
Dispute Resolution Governing Law
- These terms are governed by [Your State/Country] law
- Disputes will be resolved in [Your Jurisdiction] courts Dispute Process
- We encourage resolving disputes through direct communication
- Formal complaints should be submitted through our support system
- Arbitration may be required for certain disputes
Contact Information For questions about these Terms of Service, please contact us at:
- Email: support@jetcleancarwash.com.au
Severability If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement These terms constitute the entire agreement between you and us regarding the use of our Service.

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

This Terms of Service document covers the key aspects of your car wash prepaid card management system while protecting your business interests and setting clear user
expectations.